01
One customer thread
Keep messages and channel context together as the conversation moves.
Omnichannel Inbox DI MARKHUB
Every conversation, owner and next step in one place.
Bring customer messages from connected channels into a shared inbox built for clear ownership and follow-through.
Un account. La tua squadra. Uno spazio di lavoro connesso.
Omnichannel InboxANTEPRIMA INTERFACCIA
MH
Thread del clienteContesto del canale allegato
Di proprietàInterfaccia illustrativa · contenuto di esempio
SCOPO IN OGNI DETTAGLIO
Move each conversation forward without losing the thread.
Bring channel context, ownership and follow-up into a shared operating view that makes the next action obvious.
02
Clear ownership
Assign work so the team always knows who is responding next.
03
Faster resolution
Use saved context and controlled workflows to reduce repeated work.
Puoi aiutarmi con il passaggio successivo?
Sì, il contesto è già allegato.
Flusso di lavoro illustrativo · contenuto di esempio
REALIZZATO PER IL MODO IN CUI LAVORI
A focused inbox, connected to the work around it.
Keep customer conversations close to the campaigns, contacts and team context already available in MarkHub.
Explore the full product suiteDALLA PRIMA IDEA ALL'AZIONE SUCCESSIVA
Continuiamo a lavorare insieme.
Bring customer messages from connected channels into a shared inbox built for clear ownership and follow-through.
01
Receive
Porta i messaggi dai canali connessi supportati in un'unica casella di posta.
02
Assign
Dai alla conversazione un proprietario chiaro e mantieni la cronologia chiusa.
03
Resolve
Rispondi, segui e monitora lo stato della conversazione.
Can I start with only Omnichannel Inbox?
Yes. Begin with the focused app your team needs today and add other MarkHub products when the workflow expands.
Will this create a separate account or team?
No. The product lives inside the same MarkHub workspace so account and team context can stay together.
Come faccio a scegliere la configurazione giusta?
Confronta le funzionalità e i limiti pubblicati sulla nostra pagina dei prezzi o contatta il team per discutere le tue esigenze.
Omnichannel Inbox
Make every customer conversation easier to own.
Start with one focused product. Keep room for the rest of your customer operation to grow around it.